Customer Intelligence Manager - Major Utilities Brand

Functietitel: Customer Intelligence Manager - Major Utilities Brand
Contract type: Permanent
Locatie: Middelburg, Zealand
Salaris: €60000 - €70000 per annum + package
Referentie: BBBH129_1515145304
contactnaam: Matthew Andrews
contact email:
job Gepubliceerd: January 05, 2018 09:41


Looking to take your next step in a Strategy management role?

Is analysing high-volumes of data and market activity, turning it into clear defined strategies your game?

AND, do you like to present this information in a way that guarantees long-term Customer commitment?

Look no further!

What you'll do...

Our Customer is a major Regional, multi-focused Dutch Utilities company that is on the lookout for a Customer Intelligence Manager, to be based on-site in their Zeeland office! This professional will manage the team is responsible for analysing Customer activity and trends, competitor behaviour and communicating this, wtihin the business, in order to maximise on both retentions and new business and new marketing strategies.

The team also shares this information with Customers in order to keep them informed of market-activity, offers, opportunity to maximise on their deal, in order to maintain excellent Customer relationships. As Customer Intelligence Manager for both the Energy & Telecoms teams, you will work with market researchers and analysts, Database managers, to produce solid reports on the various different Customer markets, that the Company focus. You will work with the different branches - Telecoms, Energy, Gas for example - to communicate the insights, that will fuel marketing strategies, retention and campaigns. You will report directly to the CCO.

Skills you'll need..

- A Masters or at least BA/HBO in Economics, Business Administration is essential.

-You must have a minimum 5 years experience in database marketing, Customer or Partner intelligence projects, Customer analysis or market research in a commercial environment.

- Ideally you will have worked in either an Energy, Telecoms or Utilities environment.

- Fluent in Dutch and English (both written and oral).

- Can manage a highly-diverse workload and an even higher volume of information.

- You are an excellent networker, within a single organisation and can manage relationships with Business Leaders, IT departments, sales and marketing teams etc.

- Can think critically and always strive for strong results!

On offer for this role...

- An excellent salary between - €60,000 - €70,000 + company Vehicle + Annual bonus!

- An excellent pension scheme, healthcare, generous holiday allowance (30 days + Public holidays).

- Education allowance for own personal development!

- The opportunity to managed an experienced and highly successful team.

-The chance to take up a highly-strategic role within a well-established, but also evolving Organisation.

Why work with Denovo....

Finding your next job through Denovo means being able to explore the best Sales & Marketing positions, getting the best remuneration package and making sure we work closely together, allowing you to always make the right decision. Denovo is a mixed team of local and International Recruitment experts, with an expansive network and access to the fastest-growing markets!

If this sounds like a role you'd be interested in, please call Matthew Andrews on +31 (0)20 523 1053 or click apply!