Customer Success Manager - French-speaking

Functietitel: Customer Success Manager - French-speaking
Contract type: Permanent
Locatie: Amsterdam, North Holland
Salaris: €40000 - €45000 per annum + commission
Referentie: BBBH112_1507110674
contactnaam: Matthew Andrews
contact email:
job Gepubliceerd: October 04, 2017 10:51


Are you tech-savvy, Fluent in French language? Enjoy managing relationships and scaling-up high-profile Customers, by using a Consultative Sales approach? Then, how about joining an international Pioneer of Location Data solutions?

What you'll do...

Denovo offers you the opportunity to join a growing Technology Company, to be based in their canal-sided Amsterdam offices, who will manage a portfolio of Multi-national clients - as diverse as major Fuel/Energy companies, Wearable technologies, Mobile applications etc.. Once New Clients have signed up, you will use your Consultative Sales and technical knowledge of SaaS to indoctrinate them into the Product line and advise them on the industry.

You will look to up-scale our Client's product sales by constantly providing data information, giving a 'health-check' on the Customer's performance, which will increase Customer loyalty.

This will be a role where you will need to think quickly, communicate Consultatively, analyse data efficiently, solve-problems and look to increase ROI. You wll communicate with Clients for the most part in France, but also worldwide!

Skills you'll need....

- Being able to speak and write in French Fluently is essential!

- You must have 3 - 5 years in an Account Management, Partner Relationship or Success Management capacity for a Sofware (SaaS), Digital Data, E-Commerce or Technology company.

- You will have worked in a B2B environment - managing relationships with multi-nationals or 'Fortune 500s'.

- Can work in a multi-focused role, but understanding that end goals are excellent customer relationships and ROI.

- Ideally you will be educated to Masters Level, in Business, Information Systems Management or Computer Science - alternatively, direct experience in a similar role will look great!

- You are both tech-savvy and tech-interested - keeping up to date with market developments.

- Great 'fire-fighting'skills - You are a quick, critical thinker, able to solve problems.

- Able to work as part of a small team of 4, but in cooperation with Sales, Product and Development teams!

- Travel is a small part of this role, but when needed to you can travel to France or around Europe.

On offer for you....

- A strong base salary, up to €45,000 with vacation allowance.

- Excellent career development with a pioneering Software & data platform, who are in partnership with some of the world's most-successful Companies and brands - we kid you not!

- Your own laptop that can be taken home and mobile phone allowance.

- Annual commission/bonus, paid twice per year!

- A beautiful, canal-sided office and facility, close to Amsterdam's museum quarter, shopping district, pubs and Cafes!

- Daily fresh lunch, the opportunity to thrash your colleagues at Ping-pong and company boat use when you want it.

If this sounds like a role you'd be interested in, please give Matthew Andrews a call on +31 (0)20 520 6836/send your resume OR click the apply link to upload your resume!